Opsaris Privacy Policy

Effective Date: Tue 29 Apr 2025

1. Who We Are

Welcome to Opsaris.
Opsaris is a UK-based brand focused on delivering professional resources and services to support and IT operations teams.
Our website address is: https://opsaris.com.

If you have any questions about this policy, you can contact us at: chris@opsaris.com.

2. What Data We Collect

When you interact with our website, we may collect the following types of data:

  • Personal Identification Information (name, email address) — when you fill in forms or make a purchase.
  • Payment Information — securely processed by Stripe (we do not store payment card details).
  • Technical Data — browser type, IP address, time zone, device information (via Google Analytics).
  • Usage Data — information about how you use our website, services, and products.

3. How We Use Your Data

We use your data to:

  • Provide access to our digital products (e.g., Support Ops Toolkit).
  • Process your transactions securely.
  • Respond to your inquiries and support requests.
  • Improve our website, services, and overall customer experience.
  • Communicate occasional updates about new products or services (only if you opt-in).

4. How We Protect Your Data

  • Payment transactions are processed securely via Stripe.
  • Our website uses SSL encryption to protect all data transfers.
  • Data access is restricted only to authorized personnel.

We never sell, trade, or rent your personal information to third parties.

5. Third-Party Services

We use trusted third-party services to support our business:

  • Stripe — Payment processing.
  • Google Analytics — Website traffic tracking and performance analysis.
  • Google Workspace — Secure file and communication management.

These third-party services have their own privacy policies which govern how your data is handled.

6. Cookies

Opsaris uses cookies to enhance your browsing experience.
Cookies help us understand visitor behavior through aggregated analytics and help with basic website functionality.

You can manage or disable cookies through your browser settings at any time.

7. Your Data Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of your personal data.
  • Withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us at chris@opsaris.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page, and where appropriate, notified to you via email.

📋 Summary

Your privacy matters to us.
Opsaris is committed to protecting your information and being transparent about how we use it.

Thank you for trusting us.