Tailored Consulting Services for Support Operations

Whether you’re growing fast or bogged down in ticket chaos, Opsaris offers flexible, practical services to help you build flow, visibility, and structure into your support operations.

Ops Audit

£495

A focused, no-fluff diagnostic of your current support setup. We’ll review your tooling, ticket flow, backlog patterns, and escalation model to uncover where things break—and where things can flow better.

  • 60–90 min discovery session
  • Summary report with key gaps & quick wins
  • High-level improvement roadmap
Book an Audit
Workflow Optimisation Package

£1500+

For teams ready to move from firefighting to structured support. This package is designed to streamline your support flow, align team responsibilities, and implement changes that actually stick.

  • End-to-end review of support workflows
  • ITIL 4 aligned recommendations
  • Ticket lifecycle, handoffs, and escalation redesign
Schedule a Call
Support Ops Retainer

Tailored

Ongoing support for teams that want a steady hand in their corner. Opsaris can act as your part-time Support Ops Lead—offering strategy, coaching, and monthly guidance without the overhead of a full-time hire.

  • Monthly 1:1s or team sessions
  • Operational reporting reviews
  • Roadmap strategy & tooling guidance
Let’s Talk

Which Service is Right for Me?

  • Prices are guides, let’s find what works for you

Not sure which service is the right fit? Let’s talk through where you’re at and what would make the biggest impact for you and your team right now.